Where is bsod log

Accessing this log also provides a troubleshooting guide on how you can solve that blue screen issue. To get the log files, do the following —. Add Comment. Click Start, type "devmgmt. Expand "Sound, video and game controllers". Right click on your sound card and then click "Properties. Please use the same method to disable other dubious hardware such as: internal modem, network card and CD-R drive. Please note some devices such as video adapter are not available to be disabled. Collect Minidump Files.

Switch to the "Advanced" tab and click the "Settings" button under "Startup and Recovery". Under "Write debugging information" section, make sure the "Small memory dump KB " option is selected. If the Blue Screen appears again, please refer to the following steps to collect memory dump files:.

Go to your Desktop, right-click on it and create a new folder named "Dump". Copy all the memory dump files looks like [Mini Please send the ZIP file to us. You can refer to the following link to upload the information:.

You may also analyze them with Debugging Tools by yourself. WinDbg will tell you the possible cause. For more information, please read Microsoft KB Article: How to read the small memory dump files that Windows creates for debugging.

If no clue can be found, you may contact Microsoft Customer Service and Support CSS via telephone so that a dedicated Support Professional can assist with your request. To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. Please be advised that contacting phone support will be a charged call.

To obtain the phone numbers for specific technology request please take a look at the web site listed below:. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 7 Search Community member. I'm starting to suspect it might be related to overheating caused by my SSD installed several months ago, although that is purely a guess at this point.

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. The general tab has only this information: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. I can't find an error message there. Right, the Kernel-Power events only show the bugcheck code on the Details tab.

BugCheck events have that information on the General tab. There is no message there either. There is BugCheck Code and some other numbers but no actual message that I saw on a "blue screen".

Boykodev Right, you need to look up the code in the code reference. I'll make that clearer in my answer. So no way to see an error message again? Because googling the BugCheck Code not giving me that message. Show 1 more comment. Sign up or log in Sign up using Google. Sign up using Facebook.